Renault Laguna 1.9 dci
Renaults' letter (text only)
"We have receipt your letter, dated from 28. 01. 08, whose subject deserver our best attention.
In the analysis of the presented complaint, we could verify that the vehicle above mentioned finished the respective contractual warranty in April of 2004 and also was acquired in second hand.
From the exposed, and in spite of wanting to correspond in the best way to our customers' expectations, we cannot correspond to the requested by you, and the subject should be introduced to the entity who sells you the vehicle.
Without any other subject in this moment, we thanked the released attention and we presented you our best executions"